9/11 Memorial and Ground Zero Guided Tour

What your day looks like

Join our 9/11 Memorial Guided Tour to honor the lives lost and the heroes of September 11, 2001. Walk through Ground Zero, visit the reflecting pools where the Twin Towers once stood, and see the Survivor Tree. With a professional local tour guide, hear powerful stories of courage, loss, and hope that shaped New York City. Visit the Oculus, a symbol of rebirth, and after the tour, access the 9/11 Museum and One World Observatory with an optional entry ticket. Step into history with our 9/11 Memorial and Ground Zero Guided Tour—a heartfelt journey through the moments and locations that have shaped New York City and the world. Starting at the easily accessible City Hall Subway Station for the R and W lines, located at the intersection of Warren Street and Broadway, you'll immediately dive into the story of resilience and remembrance. Our tour takes you to St. Paul’s Chapel, the oldest public building in New York City still in use today. Miraculously, it withstood the debris from the 9/11 attacks despite being just one block from Ground Zero. This church became a sanctuary for recovery workers and a place where families posted notices of missing loved ones, forever linking it to the emotional aftermath of that tragic day. You’ll then visit the FDNY Memorial Wall and the iconic FDNY Ten House—the fire station that stood on the front lines. Hear the incredible stories of courage and sacrifice from the emergency responders who rushed to Ground Zero. Before arriving at the Memorial, you'll walk through the Oculus, the stunning transportation hub that symbolizes rebirth and hope, designed as a soaring white dove amid the rebuilt World Trade Center. The tour culminates at the 9/11 Memorial, a powerful tribute to the nearly 3,000 lives lost that day, including those at the World Trade Center, in Pennsylvania, and at the Pentagon. The twin reflecting pools, set in the footprints of the original Twin Towers, serve as a solemn reminder of those we lost. As you take in the sight of One World Trade Center’s towering presence, you’ll leave this tour with a deep sense of remembrance, respect, and honor. For those who select the Full Access option, your journey continues with timed-entry admission to the 9/11 Museum and One World Observatory without the tour guide. Explore the museum’s powerful exhibits and artifacts at your own pace with a self-guided tour, then ascend to the top of One World Trade Center for breathtaking panoramic views of New York City. Join us for an experience that is both moving and educational—an opportunity to reflect on the past and honor the legacy of those who were lost.